When we got our first pet together as a couple (our late cat Nick) we were totally CLUELESS when it came to what to feed him. Luckily (unluckily?) Nick required a special diet and so it really narrowed our selection process on food choices. However, I quickly discovered driving to the vet when we needed food took a lot of time and they never offered any discounts, whereas going to the nearest pet store we always needed to remember (which we never did!) to bring our prescription card for that retailer. Finally, I decided enough was enough and gave a few different online retailers a try…trial and error left me with quickly discovering the best online pet supply stores. Below I’m sharing my very favorite online pet stores! order pet food online
THE BEST ONLINE PET STORES
Chewy.com
I discovered Chewy.com purely by accident. I was searching out specialty cat food and seeing which online shop had it for the best price. Enter Chewy.com. I created my online profile, uploaded Nick’s prescription, selected Autoship and added his food. When I went through the checkout process, I even received 30% off for my FIRST Autoship and then another 5% off for every Autoship after that! The process was swift and efficient, and his food arrived within a few days. For all orders over $49.00 you even receive FREE shipping.
Chewy.com also has more than just prescription diet food, they have everything from pet food, to flea treatments, to cat litter, supplements, treats, toys, and they feature over 1,000 plus brands. They are definitely a one-stop shop.
I also have to mention how Chewy.com goes out of their way to give their customers AMAZING customer service. This is no joke- but if you ever have the need to call Customer Service, a LIVE person will answer on the second or third ring. They also have a policy, that if anything is ever wrong with your shipment, they will fully replace it for free. We had a shipment arrive with some dinged up cans (I’m of the mindset that if I won’t eat out of a damaged aluminum can than neither will my animal) so I called Customer Service. They sent replacement cans ASAP! Now that’s what I call great customer service! I cannot hardly say enough good things!
During our trial and error period where I was experimenting with various retailers, we tried out Petco.com. I went through the process of setting up a profile, adding in our vet’s contact information and Nick’s Prescription and then ordered our food. I’ll be the first to admit that our first experience was ROUGH. Our food never shipped, they had a difficult time getting authorization from our vet and the food took almost two weeks to arrive. However, I learned several steps along the way that will hopefully help you!
First, set up an account and go through the process of ordering your first Autoship (you should receive 20% off for it being your first time as a customer of Petco.com). Once you receive the order confirmation in your email, go ahead and forward that order (make sure the order number is included) with an attached photo of your pet’s prescription to the email: Petcovetdiets@petco.com. They will then add your pet’s prescription information into your profile so you do not have to submit it again. Easy, peasy!
What I like the most about Petco.com is that they are always sending me coupons and we get rewards for the food we purchase. Over the course of the year, these savings can add up! Shipping is pretty quick and generally arrives in about a week. This is one area in which Chewy.com has Petco.com beat. Chewy.com orders always arrive within three business days, whereas Petco.com does take a bit longer.
I hope this review of online pet supply stores was helpful for you! If you have any retailers you personally recommend which I did not mention, please leave them in the comments below!
XO,
M
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Such a cute cat! We love Chewy as well!
He is cute, isn’t he? Thanks for reading! Chewy is such a great company! Happy it exists for us busy fur parents! 🙂